Privacy Policy

Introduction

This Privacy Policy explains how Party B (referred to as “we,” “our,” or “us”) collects, uses, and protects the personal data of Party A (referred to as “you,” “your,” or “Party A”) when you use the Meta advertising account services provided by us under the terms of our agreement. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information Collection

We collect personal information that is essential to providing you with the Meta advertising account and associated services. This may include:

  • Account Registration Information: When Party A submits account registration information, we collect details such as your name, email address, phone number, website URL, and fanpage information.
  • Payment Information: We collect payment details for processing transactions, including payment method, billing information, and payment history.
  • Advertising Campaign Data: We collect data related to the advertising campaigns you run, including campaign settings, budget, targeting information, and results.
  • Communication Data: We collect information from communications between Party A and us, including emails, messages, and support inquiries.

Use of Information

We use the information we collect for the following purposes:

  • Provision of Services: To set up and manage your Meta advertising account, including ad campaigns, account monitoring, and adjustments.
  • Account Management: To provide support, troubleshoot issues, and assist with Meta-related policies and services.
  • Compliance: To ensure that your campaigns comply with Meta’s advertising policies, Vietnamese laws, and the terms of our agreement.
  • Payment Processing: To process payments, refunds, and charges related to the Meta advertising account.
  • Improvement of Services: To enhance and improve the quality of our services and the user experience.

Data Security

We are committed to protecting the privacy and security of your personal information. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law, whichever is longer. If you wish to delete your personal data, you can request so by contacting us using the contact details provided at the end of this Policy.

Data Sharing

We may share your personal data with the following parties under specific circumstances:

  • Meta: As part of the Meta advertising services, your information may be shared with Meta for campaign execution, analysis, and reporting.
  • Third-Party Service Providers: We may share your information with third-party service providers who assist in the operation of the advertising account or perform other business functions, such as payment processing or customer support.
  • Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena, court order, or government inquiry.

Third-Party Websites

Our services may contain links to third-party websites. We do not control and are not responsible for the privacy practices of those websites. This Privacy Policy applies solely to our services, and we encourage you to review the privacy policies of any third-party websites you visit.

Your Rights

You have the following rights concerning your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal data.
  • Deletion: You may request the deletion of your personal data, subject to legal obligations or the need to retain data for legitimate purposes.
  • Objection to Processing: You may object to the processing of your personal data for certain purposes, including direct marketing.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at the contact information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve our services and enhance your user experience. These technologies may collect data such as your IP address, browser type, device type, and usage information.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be communicated to you through email or through a notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.


We are committed to safeguarding our customers’ personal information and will make every effort to employ appropriate measures to protect the information provided to us during the use of Maxlead Digital services. However, we cannot guarantee the prevention of all unauthorized access. We do not authorize any third parties to collect or store consumers’ personal information. In the event of unauthorized access beyond our control, we will not be liable for any claims, disputes, or damages arising from or related to such unauthorized access.